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Frequently asked questions

Considering a virtual tour or immersive website? Find answers to common questions about our approach, technical options and working with Poppr.

Where do you produce virtual tours?

We are based in Ghent, Belgium, and produce virtual tours for organisations in Belgium and abroad. We agree the locations, photography schedule, languages and travel requirements before production.

How do you define the right scope for a project?


We start with your location, audience and goals. Together, we define the viewpoints, content, navigation, languages and integrations the experience needs. We then separate the initial production and build from hosting, support and future updates. Tell us about your project and we will help you define a suitable scope.


Do visitors need an app or headset for a virtual tour?

Our virtual tours open in a web browser on a computer, tablet or smartphone. Visitors do not need to install an app or use a headset. We agree navigation, accessibility, website embedding and distribution requirements at the start.

What does a virtual tour cost and what could this package look like?

The cost depends on the number of locations and viewpoints, content production, design, languages and integrations. Our proposal separates production and setup from hosting, support and future updates, so you can assess the full scope and ongoing costs.


A project can include planning, professional 360° photography, image processing, custom navigation, information points and links to booking or enquiry pages. Website embedding, analytics, CRM integrations, translation and content management are agreed according to your needs.


Explore our custom virtual tours or discuss your location with us for a proposal based on your requirements.

How do you manage the production of our virtual tour?

We coordinate the virtual tour from planning and photography to delivery. Your team helps prepare the location, supplies relevant content and brand guidelines, and reviews the tour at agreed milestones. We define responsibilities and approval rounds before production starts.

Can we use a virtual tour on a touchscreen or at an event?

A virtual tour can be adapted for touchscreen use at an event. If internet access is limited, we assess the offline requirements in advance. Device compatibility, installation and any additional production or support are scoped separately.

What support is available after our virtual tour launches?

We agree hosting, technical support and maintenance separately from the initial virtual tour production. New viewpoints, content updates, languages and integrations can be added within an agreed scope. The proposal makes recurring costs and future update arrangements clear.

What do you need to prepare a virtual tour proposal?

Tell us your organisation, location or number of sites, target audience, main goal, desired launch date and budget range. Share any available plans, brand guidelines and content, along with requirements for languages, booking links, analytics or integrations. We use this briefing to define the production and ongoing services.

Ready to discuss your project?